90% Retention Rate, 40 Years of Dominance, Flywheel Economics
$19 Billion Opportunity With Only 5.5% Captured So Far
I recently discovered a business that has me rethinking what competitive advantage really means.
It has a market share 5x larger than its nearest competitor.
Enjoys a 90% customer retention rate.
Maintains an NPS score that's double the industry average.
And has grown its customer base by a record 279,000 new members in just the past year.
This company has partnerships with 9 of the top 10 players in its industry who effectively funnel business to it.
A network of 25,000 independent professionals across the nation who bring in 55% of its revenue.
And a specialized knowledge base that has taken decades to build and would be nearly impossible to replicate.
For 40 years, it's been quietly dominating a niche that most people overlook. But beneath the surface lies a $19 billion market opportunity that they've only captured about 5.5% so far.
The financials back up the story.
Net income surged 178%.
Operating income grew by an eye-popping 538% to $66 million.
And adjusted EBITDA increased 41% to $124 million.
If that wasn't enough, the company anticipates revenue growth of 12-13% and net income growth of 30-40% for the upcoming year.
So why isn't everyone talking about this business?
Maybe because its industry seems boring on the surface.
Maybe because most investors don't understand its unique ecosystem approach.
Or maybe because they haven't realized there's a trillion-dollar asset class that this company is perfectly positioned to serve - with only a small portion currently captured.
Whatever the reason, I think I've found something special...